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Frequently Asked Questions
Questions we get asked a lot
Compliance & Security
Are you HIPAA compliant?
Are you HIPAA compliant?
Yes, we are HIPAA compliant. However, customers need to follow our HIPAA compliance checklists and requirements to maintain compliance.
Are you SOC2 compliant?
Are you SOC2 compliant?
No, we are not SOC2 compliant at this time.
Do you sign BAAs (Business Associate Agreements)?
Do you sign BAAs (Business Associate Agreements)?
No, we do not sign BAAs.
Data Processing & Privacy
Do you process or store personal data?
Do you process or store personal data?
Our platform is used to build and embed frontend components. These components are then embedded or hosted on your website.The amount of data we process depends on your preferences. If you want to use our platform’s analytics features, then our platform collects data from your end-users such as IP addresses, browser information, and page views.If you don’t want to use our platform’s analytics features, then we don’t need to collect, process, or store any personal end-user data.You can choose instead to collect and store data through your own backend. You can send directly from the user’s browser to your designated backend without it passing through our infrastructure.
Do you provide DPAs (Data Processing Agreements)?
Do you provide DPAs (Data Processing Agreements)?
Customers on our Pro and Enterprise plans can request us to review and sign a DPA.For customers on lower plans, if you require a DPA with any vendors who process personal data, then we recommend that you send data directly from the user’s browser to your backend, without passing through our infrastructure (which would disable most of Embeddables’ built-in analytics features).
Do you conduct DPIAs (Data Protection Impact Assessments)?
Do you conduct DPIAs (Data Protection Impact Assessments)?
We do not currently have a DPIA.
Infrastructure & Hosting
Where is your code/platform hosted?
Where is your code/platform hosted?
Our platform is hosted on the following providers:
- Cloudflare
- Vercel
- Heroku
- Supabase
- Firebase
- Clickhouse